Use machine learning to improve your customer experience
Learn how you can leverage AWS AI Services for your contact center to improve the customer experience and reduce costs with AWS Contact Center Intelligence (CCI) solutions.
In this on-demand webinar, we will explore how these solutions can be easily added through participating partners to provide self-service interactions, live-call analytics and agent assist, and post-call analytics on your existing contact center systems.
• Learn how to reduce the time it takes to implement natural language processing
• See examples of how you can add intelligence to their contact centers
• Understand how CCI solutions can be easily integrated into existing enterprise systems with our partners