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Add Intelligence to Your Contact Center to Improve Customer Experience and Reduce Costs with AWS Contact Center Intelligence

Use machine learning to improve your customer experience

Learn how you can leverage AWS AI Services for your contact center to improve the customer experience and reduce costs with AWS Contact Center Intelligence (CCI) solutions.

In this on-demand webinar, we will explore how these solutions can be easily added through participating partners to provide self-service interactions, live-call analytics and agent assist, and post-call analytics on your existing contact center systems.

• Learn how to reduce the time it takes to implement natural language processing
• See examples of how you can add intelligence to their contact centers
• Understand how CCI solutions can be easily integrated into existing enterprise systems with our partners

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Smarter Personalization, Satisfied Customers
Smarter Personalization, Satisfied Customers

Tailor your customers’ online experiences with machine learning solutions and deliver relevant information ...

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The Contact Center Just Got Smarter
The Contact Center Just Got Smarter

Transform your contact center and empower your customers with machine learning