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Add Intelligence to Your Contact Center to Improve Customer Experience and Reduce Costs with AWS Contact Center Intelligence

Use machine learning to improve your customer experience

Learn how you can leverage AWS AI Services for your contact center to improve the customer experience and reduce costs with AWS Contact Center Intelligence (CCI) solutions.

In this on-demand webinar, we will explore how these solutions can be easily added through participating partners to provide self-service interactions, live-call analytics and agent assist, and post-call analytics on your existing contact center systems.

• Learn how to reduce the time it takes to implement natural language processing
• See examples of how you can add intelligence to their contact centers
• Understand how CCI solutions can be easily integrated into existing enterprise systems with our partners

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Tackling our world's hardest problems with machine learning
Tackling our world's hardest problems with machine learning

Learn how innovators are using machine learning to solve some of society’s biggest challenges

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Jumpstart innovation with machine learning
Jumpstart innovation with machine learning