Enter your
email for instant access to
Mod Week AI/ML

Opt-in to Future Emails
Yes, I'd like Amazon Web Services (AWS) to share the latest news about AWS services and related offerings with me by email, post or telephone.

You may unsubscribe from receiving AWS news and offers at any time by following the instructions in the communications received. AWS handles your information as described in the AWS Privacy Notice.
Thank you!
Error - something went wrong!

Automatically uncover insights from your customer conversations

Understanding what your customers are saying is critical to your business. But navigating the technology needed to make sense of these conversations can be daunting.

In this session, learn how AWS CCI solutions for real-time and post-call analytics help you uncover valuable insights from your live and recorded calls. Learn how to surface agent/customer sentiment, detect issues, and identify non-talk time to help supervisors quickly find agent coaching opportunities.

You will also discover how to uncover emerging trends, and understand the needs of your customer faster.

Click here and download the presentation deck to learn more!

Previous Article
Hidden placeholder item for stream sections

Next Video
Enhance customer experience using Amazon Personalize
Enhance customer experience using Amazon Personalize

Learn how to use Amazon Personalize to deliver a wide array of personalization experiences like product and...

Questions about AI/ML?

Get in touch »