Getting the Most out of Amazon Connect: Amazon Connect Customer Profiles

September 20, 2022
This technical session, led by the Amazon Connect Solutions Architect team, deep-dives on how to implement Amazon Connect Customer Profiles in order to automatically bring together customer information from multiple applications into a unified customer profile, delivering the profile directly to the agent as soon as the support call of interaction begins.
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Getting the Most out of Amazon Connect: Amazon Connect Wisdom
Getting the Most out of Amazon Connect: Amazon Connect Wisdom

This technical session, led by the Amazon Connect Solutions Architect team, deep-dives on Amazon Connect Wi...

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Getting the Most out of Amazon Connect: Amazon Connect Voice ID
Getting the Most out of Amazon Connect: Amazon Connect Voice ID

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