Getting the Most Out of Amazon Connect: Amazon Connect Tasks

This technical session deep-dives on how to implement Amazon Connect Tasks in order increase agent productivity through task automation.

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Capital One: Innovating Faster Using Amazon Connect
Capital One: Innovating Faster Using Amazon Connect

"The flexibility of Amazon Connect lets us add new features in weeks instead of the three to six months tha...

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Getting the Most Out of Amazon Connect: Contact Lens for Amazon Connect
Getting the Most Out of Amazon Connect: Contact Lens for Amazon Connect

This technical session deep-dives on how to implement Contact Lens for Amazon Connect in order to deliver A...

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