re:Invent in 10: Empowering Agents to Deliver Great Customer Experiences

Contact center agents need customer insights, connected systems, and organized tasks to have seamless interactions. Learn how to deliver all of it for your agents in a single desktop experience.

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re:Invent in 10: Innovating Your Contact Center with Machine Learning
re:Invent in 10: Innovating Your Contact Center with Machine Learning

Discover why Gartner predicts that 45% of manual tasks will be replaced by Machine Learning automation, and...

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What is Amazon Connect
What is Amazon Connect

Amazon Connect, the omnichannel cloud contact center, turns your call center into an innovative customer ex...

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