Simplifying the Agent Experience with Amazon Connect

In this re:Invent session, learn how businesses must continuously innovate and adopt new processes to stay ahead of customer expectations.

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How Truist Evolved Their Contact Center Tools with Amazon Connect
How Truist Evolved Their Contact Center Tools with Amazon Connect

In this re:Invent session, discover how Truist transformed their contact center to respond quicker to custo...

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Empower Your Agents to Work Securely From Anywhere
Empower Your Agents to Work Securely From Anywhere

Give your contact center the agility it needs by freeing your agents to work securely from wherever they ne...

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