AWS Contact Center Days
Explore contact center best practices; hear stories from leading experts in customer service, customer experience, and contact center technology; and learn how to leverage Amazon Connect to accelerate customer experience innovation with the cloud.
-
24:21
Deliver superior customer experience by accelerating innovation
-
Day One
section -
26:19
Analyst insights - Reinventing the future of the contact center
-
20:37
A day in the life with a cloud contact center visionary
-
19:50
Operational excellence: Service from the heart
-
22:46
Growth is a thinking game: The experience advantage
-
19:24
Amazon Connect in the real world: How we built this
-
Day Two
section -
20:06
Optimize workforce engagement and performance with data and Machine Learning
-
41:48
Accelerate agent productivity and performance with Amazon Connect
-
25:38
Build a resilient, scalable contact center on Amazon Connect
-
Learn more
section -
Amazon Connect Resources
Amazon Connect is an easy to use omnichannel cloud contact center that helps you provide superior customer service at a lower cost.
-
Questions about Amazon Connect?
Get in touch -
Loading More...