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Analyst Fireside Chat: Fresh opportunities to wow customers in an AI-first world

Join leading industry analysts to explore how CX leaders can evaluate new opportunities, like generative AI, and embrace digital engagement trends while preserving human interactions that build trust.

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Hear how you can harness the power of AI and deliver seamless experiences to your customers.

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Learn how Amazon Connect's unified agent workspace infused with generative AI can boost customer satisfaction, agent productivity, and operational performance.

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Organizations need a unified platform and data to deliver top-notch customer service. Join this session to learn how Salesforce is expanding Service Cloud Voice with Amazon Connect.

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Join Vice President and General Manager of Amazon Connect, Pasquale DeMaio, and AWS leaders for an exclusive session.

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