Getting the Most Out of Amazon Connect: Contact Lens for Amazon Connect

This technical session deep-dives on how to implement Contact Lens for Amazon Connect in order to deliver AI/ML real-time sentiment analysis to contact center supervisors and agents.

Getting the Most Out of Amazon Connect: Contact Lens for Amazon Connect

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SEC105 Strengthen the security of your generative AI applications

SEC103 Deploying High Value Asset (HVA) workloads in AWS

SEC101 Amazon's culture of security and Canada's national cyber security strategy Partnering for suc

SEC102 How to develop responsible generative AI applications Key insights and Government of Canada's

DATA105 - Accelerate innovation using a modern data strategy on AWS

DATA101 Unleash the power of data and artificial intelligence (AI) Accelerating innovation in Canada

DATA103 Explore Retrieval Augmented Generation (RAG) and database services

TECH105 Optimizing for resilience Learnings from Canada's public sector customers

TECH103 How generative AI is transforming the customer experience through modern contact centres

LEAD104_Reinventing with generative AI on AWS

TECH102 Think big, start small, scale fast How the Canadian Army transformed operations on AWS