re:Invent in 10: Creating ‘The Art of the Possible’ Customer Service on Every Channel

More and more, end-customers are using mobile devices to resolve their issues with customer service. Learn how to enable easily new channels like chat and self-service with Amazon Connect.

re:Invent in 10: Creating ‘The Art of the Possible’ Customer Service on Every Channel

SEC105 Strengthen the security of your generative AI applications

SEC103 Deploying High Value Asset (HVA) workloads in AWS

SEC101 Amazon's culture of security and Canada's national cyber security strategy Partnering for suc

SEC102 How to develop responsible generative AI applications Key insights and Government of Canada's

DATA105 - Accelerate innovation using a modern data strategy on AWS

DATA101 Unleash the power of data and artificial intelligence (AI) Accelerating innovation in Canada

DATA103 Explore Retrieval Augmented Generation (RAG) and database services

TECH105 Optimizing for resilience Learnings from Canada's public sector customers

TECH103 How generative AI is transforming the customer experience through modern contact centres

LEAD104_Reinventing with generative AI on AWS

TECH102 Think big, start small, scale fast How the Canadian Army transformed operations on AWS

TECH101 From reactive to proactive How generative AI agents can transform government-citizen interac

LEAD102_People, processes, and culture Building the business and IT relationship to drive digital tr

LEAD103_Cloud financial operations best practices for the federal government

LEAD101_Why NASA adopted the cloud How to accelerate innovation and a culture of experimentation

FY24 Data Week Step 5 - Execute

FY24 Data Week Step 3 - Assess

FY24 Data Week Step 1 - Cultivate

FY24 Data Week Step 2 - Strategize

FY24 Data Week Step 4 - Fortify