Blog/Web Assets: Travel and Hospitality

  • Hyatt Hotels Enhance Personalization

    Hyatt Hotels Enhance Personalization

    Through personalized recommendations, Hyatt was able to drive nearly $40 million in incremental revenue.

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  • Domino’s Pizza Enterprises Delivers in Record Time Using AWS for Predictive Ordering

    Domino’s Pizza Enterprises Delivers in Record Time Using AWS for Predictive Ordering

    Domino’s Pizza Enterprises uses AWS machine learning solutions to predict ordering behavior and deliver meals faster to customers.

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  • Dine Brands Global and United Airlines are Delivering Seamless, Innovative Customer Experiences

    Dine Brands Global and United Airlines are Delivering Seamless, Innovative Customer Experiences

    At Dine Brands Global, they share how they are using technology to deliver exceptional customer experiences.

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  • Bangalore International Airport Limited, AWS, and Intel Announce New Joint Innovation Center

    Bangalore International Airport Limited, AWS, and Intel Announce New Joint Innovation Center

    Bangalore International Airport Limited announced establishing a Joint Innovation Center (JIC) with Amazon Web Services (AWS) & Intel to drive development & adoption of digital solutions in aviation.

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  • CAPA Summit Recap: How Digital Transformation is Reinventing the Customer Experience

    CAPA Summit Recap: How Digital Transformation is Reinventing the Customer Experience

    Learn how airlines are using cloud technology to enhance the customer experience and improve revenue.

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  • Braze Delivers Personalized Customer Engagements Using AWS

    Braze Delivers Personalized Customer Engagements Using AWS

    Braze leverages multiple AWS services across storage, compute, and machine learning to empower its customers to deliver best-in-class experiences.

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  • IHG Hotels & Resorts Enhances Guest Experiences Using AWS

    IHG Hotels & Resorts Enhances Guest Experiences Using AWS

    Learn how IHG Hotels & Resorts delivers innovative features to enhance the end-to-end guest experience.

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  • Why Hotel Owners are Turning to the Cloud to Optimize Guest Experience

    Why Hotel Owners are Turning to the Cloud to Optimize Guest Experience

    2022 is the pivot point in which hotel brands and owners realize the value of investing in digital transformation to enhance the guest experience.

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  • Improving Customer Experience and Delivering Savings Using Amazon Lex

    Improving Customer Experience and Delivering Savings Using Amazon Lex

    Organizations can improve customer experience while reducing agent burden costs by augmenting their existing legacy contact center.

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  • Starbucks Builds Seamless Customer Experiences on AWS

    Starbucks Builds Seamless Customer Experiences on AWS

    Learn how the company uses Amazon Web Services (AWS) to build a customer rewards and commerce platform that is flexible, reliable, and scalable to support millions of customers.

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  • Changi Airport Group Uses DIVA Digital Factory to Meet Global Travel Challenges Alongside AWS and Accenture

    Changi Airport Group Uses DIVA Digital Factory to Meet Global Travel Challenges Alongside AWS and Accenture

    Changi Airport Group (CAG) uses innovative technology to operate Singapore Changi Airport, one of the most-awarded airports in the world.

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  • United Airlines Improves Travel Experience

    United Airlines Improves Travel Experience

    Executive Vice President of Technology & Chief Digital Officer Linda Jojo shares how United Airlines is using AWS to streamline the travel experience and facilitate efficiency across its organization.

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  • Priceline Optimizes Customer Service During 3x Call Increase Using Amazon Connect

    Priceline Optimizes Customer Service During 3x Call Increase Using Amazon Connect

    Learn how AWS helped Priceline migrate to Amazon Connect and function efficiently despite facing challenges during the COVID-19 pandemic.

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  • Enabling the Customer: Wyndham's Cloud Journey

    Enabling the Customer: Wyndham's Cloud Journey

    Scott Strickland, Executive & VP CIO at Wyndham Hotel Group, shares how the world’s largest hotel franchising company, upgrades its technology infrastructure to develop & deliver new guest services.

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  • How Restaurants can Win Over Generation Z with Text to Order

    How Restaurants can Win Over Generation Z with Text to Order

    Learn how restaurants can benefit from text-to-order capabilities powered by machine learning (ML) and natural language processing (NLP) capabilities.

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  • McDonald’s Transforms the Drive-Thru Experience

    McDonald’s Transforms the Drive-Thru Experience

    Using multiple AWS services for data management and machine learning, McDonald’s provides drive-thru customers with recommendations.

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  • Airports Want to Innovate Faster

    Airports Want to Innovate Faster

    Airport industry leaders know that technology can unlock the necessary changes in their business, and they want to move faster.

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  • Air Canada and United Airlines are Building What's Next in Air Travel

    Air Canada and United Airlines are Building What's Next in Air Travel

    Learn how airlines and airports are using the power of AWS, including machine learning, data, and analytics, to build what’s next in air travel.

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  • How Deliveroo Innovates Core Business Areas with AWS

    How Deliveroo Innovates Core Business Areas with AWS

    Learn how Deliveroo uses AWS in every part of its core business: Accepting orders, transmitting them to restaurants, and delivering meals to customers.

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  • Melia Hotels International and White Castle are Modernizing IT to Optimize Operations

    Melia Hotels International and White Castle are Modernizing IT to Optimize Operations

    Learn how Christian Palomino, Global IT Vice President of Meliá Hotels and Susan Carroll-Boser, VP of Technology at White Castle are optimizing operations and driving innovation through the cloud.

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