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Delivering seamless, innovative customer experiences

Customers' expectations and behaviors are rapidly evolving. To deliver the seamless experience customers have come to expect, Travel and Hospitality companies must also reinvent how they interact with guests across every touch point. In this panel, Jason Birnbaum, Senior Vice President of Digital Technology at United Airlines, and Justin Skelton, Senior Vice President and Chief Information Officer at Dine Brands Global, share how they are using technology to deliver exceptional customer experiences.