Most Recent Articles
Through personalized recommendations, Hyatt was able to drive nearly $40 million in incremental revenue.
Domino’s Pizza Enterprises uses AWS machine learning solutions to predict ordering behavior and deliver meals faster to customers.
Dine Brands Global and United Airlines share how they are using technology to deliver exceptional customer experiences.
Bangalore International Airport Limited announced establishing a Joint Innovation Center (JIC) with Amazon Web Services (AWS) & Intel to drive development & adoption of digital solutions in aviation.
Learn how airlines are using cloud technology to enhance the customer experience and improve revenue.
Braze leverages multiple AWS services across storage, compute, and machine learning to empower its customers to deliver best-in-class experiences.
Learn how IHG Hotels & Resorts delivers innovative features to enhance the end-to-end guest experience.
2022 is the pivot point in which hotel brands and owners realize the value of investing in digital transformation to enhance the guest experience.
Organizations can improve customer experience while reducing agent burden costs by augmenting their existing legacy contact center.
Learn how the company uses Amazon Web Services (AWS) to build a customer rewards and commerce platform that is flexible, reliable, and scalable to support millions of customers.
Changi Airport Group (CAG) uses innovative technology to operate Singapore Changi Airport, one of the most-awarded airports in the world.
Executive Vice President of Technology & Chief Digital Officer Linda Jojo shares how United Airlines is using AWS to streamline the travel experience and facilitate efficiency across its organization.
Learn how AWS helped Priceline migrate to Amazon Connect and function efficiently despite facing challenges during the COVID-19 pandemic.
Scott Strickland, Executive & VP CIO at Wyndham Hotel Group, shares how the world’s largest hotel franchising company upgrades its technology infrastructure to develop & deliver new guest services.
Learn how restaurants can benefit from text-to-order capabilities powered by machine learning (ML) and natural language processing (NLP) capabilities.
Using multiple AWS services for data management and machine learning, McDonald’s provides drive-thru customers with recommendations.
Airport industry leaders know that technology can unlock the necessary changes in their business, and they want to move faster.
Learn how airlines and airports are using the power of AWS, including machine learning, data, and analytics, to build what’s next in air travel.
Learn how Deliveroo uses AWS in every part of its core business: accepting orders, transmitting them to restaurants, and delivering meals to customers.
Learn how Christian Palomino, Global IT Vice President of Meliá Hotels, and Susan Carroll-Boser, VP of Technology at White Castle, are optimizing operations and driving innovation through the cloud.