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Empower contact center agents with generative AI in Amazon Connect

Empower contact center agents with generative AI in Amazon Connect

Published Date April 29, 2024

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AI-Powered Contact Center
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Drive continuous agent improvement with analytics in Amazon Connec

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2 months ago
Transform your CX: An exclusive visionary session with Amazon Connect leaders

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Delivering flawless customer service through contact center AI with Service Cloud Voice and Amazon C

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about 2 months ago
Zero to Service Cloud Voice in 30 minutes or less

Join us as we demonstrate how to rapidly deploy a contact center with Service Cloud Voice, enabling you to meet changing demands and scale operations efficiently.

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2 months ago
Empower contact center agents with generative AI in Amazon Connect

Learn how Amazon Connect's unified agent workspace infused with generative AI can boost customer satisfaction, agent productivity, and operational performance.

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2 months ago
Drive continuous agent improvement with analytics in Amazon Connect

Empower supervisors to monitor contact center quality and improve agent performance with Amazon Connect's analytics, insights, and optimization features.

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2 months ago
Personalize omnichannel customer experiences with Amazon Connect

See how leading contact centers are harnessing the power of generative AI to craft consistent experiences across multiple touchpoints while optimizing channel usage to reduce costs.

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2 months ago
Innovating at the intersection of technology and customer delight

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2 months ago
Optimizing the customer experience with AI-powered analytics

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2 months ago
AI-Powered Contact Center

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2 months ago
Drive continuous agent improvement with analytics in Amazon Connec

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2 months ago
Personalize omnichannel customer experiences with Amazon Connect

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2 months ago
How to take your next steps

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