Machine Learning Powered Contact Centers with Amazon Connect

Implementing innovative new features in your contact center can take months or even years and multiple vendors to get started. With the launch of Amazon Connect Voice ID, Wisdom, and with high-volume outbound communications, you can easily test, and deploy new Machine Learning (ML) capabilities in your contact center. Just like that, agents have all of the data and information they need that by the time they greet their customers they already know how to help.

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Invitation to Application Modernization Day on Oct 20
Invitation to Application Modernization Day on Oct 20

A message from our keynote speaker, Banjot Chanana, inviting you to join us on Oct 20 to learn best practic...

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Machine Learning Powered Contact Center Agents
Machine Learning Powered Contact Center Agents

With Amazon Connect, you can ease the frustrations of your customers and the burden of your agents by valid...