Join the Amazon Connect specialist team for a virtual, business-focused workshop designed to teach you how to implement new capabilities and maximize your investment in Amazon Connect. We’ll walk through leveraging Conversational AI with Amazon Connect, including value proposition, migration methodology, and show you how to get started creating natural, personalized customer experiences while removing complexity from IVR design.
In this one-hour workshop, you’ll learn how to:
- Deliver business value and improve the customer experience using Conversational AI
- Apply implementation and migration methodology for IVR and omnichannel Conversational AI
