A Case for the Omnichannel CCaaS Offering - Omdia Report

Analyst firm Omdia provides a POV on the evolution of Amazon Connect. This report covers differentiators that are enabling “organizations to think differently about contact center technologies.”

Previous Flipbook
Wall Street Journal: From Cost Center to Innovation Center
Wall Street Journal: From Cost Center to Innovation Center

Flip the cost model for your contact center in the cloud with Amazon Connect

Next Flipbook
A Modern Contact Center for Travel & Hospitality
A Modern Contact Center for Travel & Hospitality

Amazon Connect transforms customer service for travel and hospitality, enabling you to scale effortlessly, ...