Ring Customer Service is More Efficient and Intelligent with Amazon Connect

Ring, a home security and smart home company, uses Amazon Connect to provide contact center agents with all the information they need to provide faster and more personalized service.

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Machine Learning Powered Contact Center Agents
Machine Learning Powered Contact Center Agents

With Amazon Connect, you can ease the frustrations of your customers and the burden of your agents by valid...

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How Truist Evolved Their Contact Center Tools with Amazon Connect
How Truist Evolved Their Contact Center Tools with Amazon Connect

In this re:Invent session, discover how Truist transformed their contact center to respond quicker to custo...

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