What is Amazon Connect

What is Amazon Connect?

An easy-to-use omnichannel cloud contact center that helps you provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it.

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Ring Customer Service is More Efficient and Intelligent with Amazon Connect
Ring Customer Service is More Efficient and Intelligent with Amazon Connect

Ring, a home security and smart home company, uses Amazon Connect to provide contact center agents with all...

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Quickly Implement QnABot with Amazon Connect
Quickly Implement QnABot with Amazon Connect

Convenience is becoming a priority to customers. With Amazon Connect, you can quickly automate your IVR by ...

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