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Unlocking Customer Experience Innovation

Leverage AWS AI and ML services to enhance customer experiences

It's time to leave behind the challenges of legacy contact centers—long wait times, misdirected calls, and resolution delays. Instead, deploy the power of machine learning and give customers the solutions they need.

Read the eBook Unlocking Customer Experience Innovation in Contact Centers to learn how you can leverage AWS AI services to:

  • Increase agent productivity
  • Increase business performance
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Forrester Report: CCaaS Wave
Forrester Report: CCaaS Wave

AWS’s Amazon Connect recognized as a leader in The Forrester Wave: Contact Center As A Service, Q1 2023

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Machine Learning Powered Contact Centers with Amazon Connect
Machine Learning Powered Contact Centers with Amazon Connect

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