Ring Customer Service is More Efficient and Intelligent with Amazon Connect

Ring, a home security and smart home company, uses Amazon Connect to provide contact center agents with all the information they need to provide faster and more personalized service.

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Dive Deep into Amazon Connect Reporting and Metrics
Dive Deep into Amazon Connect Reporting and Metrics

Learn how to enable advanced reporting for an Amazon Connect contact center by processing and querying a co...

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Amazon Connect is Changing Customer Expectations eBook
Amazon Connect is Changing Customer Expectations eBook

Contact centers are evolving to drive exceptional customer and agent experiences.

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