Getting the Most Out of Amazon Connect: Amazon Connect Wisdom

This technical session, led by the Amazon Connect Solutions Architect team, deep-dives on Amazon Connect Wisdom in order to deliver agents the information they need and reduce the time spent searching for answers.

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Migration Best Practices and Resources: Moving Your Contact Center to Amazon Connect
Migration Best Practices and Resources: Moving Your Contact Center to Amazon Connect

In this tech talk, you will learn best practices from AWS contact center migration experts to make the move...

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Best Practices CICD GitOps Aug 23 2022
Best Practices CICD GitOps Aug 23 2022