Getting the Most Out of Amazon Connect: Amazon Connect Wisdom

This technical session, led by the Amazon Connect Solutions Architect team, deep-dives on Amazon Connect Wisdom in order to deliver agents the information they need and reduce the time spent searching for answers.

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Getting the Most Out of Amazon Connect: Amazon Connect Cases
Getting the Most Out of Amazon Connect: Amazon Connect Cases

This technical session deep-dives on how to implement Amazon Connect Cases in order to track and manage cus...

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Getting the Most Out of Amazon Connect: Amazon Connect Customer Profiles
Getting the Most Out of Amazon Connect: Amazon Connect Customer Profiles

This technical session deep-dives on how to implement Amazon Connect Customer Profiles in order to automati...

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