Getting the Most Out of Amazon Connect: Amazon Lex Automated Chatbot Designer

July 28, 2022
This technical session, led by the Amazon Connect Solutions Architect team, deep-dives on how to implement Amazon Lex Automated Chatbot Designer in order to offload the analysis of conversation transcripts and accelerate the design of your chatbots, reduce errors, and improve your customer experience using machine learning.
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Unlocking Customer Experience Innovation
Unlocking Customer Experience Innovation

AI and ML help solve key contact center challenges by improving customer experience, increasing agent effec...

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What is Amazon Connect
What is Amazon Connect

Amazon Connect, the omnichannel cloud contact center, turns your call center into an innovative customer ex...

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